You have the ability to send your order via air-cargo. Your package will fly in the belly of a passenger plane with the luggage to 100s of destinations across the USA. We currently use Southwest Airlines and Alaska Airlines to give us the best airport coverage and pricing.
Air cargo is faster and more reliable than UPS or FedEx. In some cases you can have your order the same day it’s shipped. We also have more control of your order during transit. Unlike UPS or FedEx, once it’s dropped off there’s nothing we can do until it arrives. Plus, most air cargo areas have a cooler where your order will safely rest once arriving at the destination until it’s picked up.
The rate for air-cargo is flat. Meaning it costs the same to send your order whether you ship 1lb or 50lbs. Alaska’s rate is flat to 100lbs and Southwest’s is flat up to 75lbs. Orders above those weights have a slight price increase, a surcharge per pound which we’ll bill you for separately after processing your order. Making larger orders and shipping less will save you money. We typically ship air-cargo orders on Sundays and your order arrives the same day or Monday.
UPS and FedEx don’t always replace lost or damaged perishable shipments. We don’t replace delayed or lost UPS or FedEx orders. However, the air-cargo carriers and we will replace lost or damaged orders. There are so many reasons to select Air-Cargo.
At checkout, there are two air-cargo options: pick up at the airport or have a courier pick up your order and deliver it to your designated location.
If you select airport pick-up, the air cargo area isn’t near the terminal, but the hither regions of the airport. That means no TSA, lines, traffic, and a quick in and out. If you live near the airport, want to save a few bucks, or don’t mind getting your own package, this is an excellent option. We’ll send you an email that points you to all the information needed to find the cargo area and pick up your package. You’ll receive this email several days before your order arrives.
If you want the courier service, because you can’t grab it from the airport, select the ‘Air-Cargo+Courier‘ option. We’ll send you an email with an e-invoice for the courier as we process your order — all you have to do is ‘click to pay’ and your order will be delivered to your home or office like usual. The average courier cost is about $28 but varies by how far you live from the airport — the rate is charged by the mile. Couriers have a range of around 100mi from the airport. The courier rate is not based on your order’s weight, but distance traveled. The cost is very close to what an Uber/Lyft would charge for the same distance.
For now, the courier cost can’t be calculated at checkout. It’s a software integration issue. That’s why an extra step is required, sending you a separate e-invoice as your order’s processed. We need to price the courier through the courier’s tool, from the airport to the Ship To location, then send you an invoice.
Having a subscription makes things easier. We can build your air-cargo preference, pick-up or courier, into your subscription profile. Once you tell us what you want, it’ll be that way going forward.
You can always select the UPS or FedEx option. If it’s possible, based on what you paid, we may be able to convert what you paid for shipping into a air cargo+courier delivery. Sometimes the air-cargo+courier is cheaper than UPS or FedEx.