You have the ability to send your order via air-cargo. Your package will fly in the belly of a passenger plane with the luggage to over 100 destinations across the USA.
It’s faster and more reliable than UPS or FedEx. In some cases you can have your order the same day it’s shipped. We also have more control of your order during transit. Unlike UPS or FedEx, once it’s dropped off there’s nothing we can do until it arrives. Plus, most Southwest cargo areas have a cooler where your order will safely rest once leaving the plane until it’s picked up.
The rate for air-cargo is flat. Meaning it costs the same to send your order whether you ship 1lb or 75lbs. Making larger orders and shipping less will save you money. There is a slight cost increase above 75lbs. We typically ship air-cargo orders on Sundays.
There are two air-cargo options: pick up at the airport or have a courier pick up your order and deliver it to your designated location.
If you select airport pick-up, the Southwest cargo area isn’t near the terminal, but the hither regions of the airport. That means no TSA, lines, traffic, and a quick in and out. If you live near the airport, want to save a few bucks, or don’t mind getting your own package, this is an excellent option. We’ll send you an email that points you to all the information needed to find the cargo area and pick up your package.
If you want the courier service, because you can’t grab it from the airport, select the ‘Air-Cargo+Courier‘ option. We’ll send you an email with an e-invoice for the courier — all you have to do is ‘click to pay’ and your order will be delivered to your home or office like usual. The average courier cost is about $28 but varies by how far you live from the airport — the rate is charged by the mile. Couriers have a range of about 100mi from the airport. The courier is flat-rate also, costing the same whether your order is 1lb of food or 75lbs.
For now, the courier cost can’t be calculated at checkout. It’s a software integration issue. That’s why an extra step is required. We need to price the courier through the courier’s tool, from the airport to the Ship To location, then send you an invoice.
Having a subscription makes things easier. We can build your air-cargo preference, pick-up or courier, into your subscription profile. Once you tell us what you want, it’ll be that way going forward.
You can always select the UPS or FedEx option. If it’s possible, based on what you paid, we may be able to convert what you paid for shipping into and air cargo+courier delivery. Sometimes the air-cargo+courier is cheaper than UPS or FedEx.